AUTHOR TALES PUBLISHING

Terms & Conditions

Please review the terms governing your use of our website, publishing services, payment process, and professional relationship with Author Tales Publishing.

Read Our Terms ↓ Refund Policy

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AUTHOR TALES PUBLISHING Terms & Policies

Website Access

Publishing Services

Refund Guidelines

AUTHORIZED BY Author Tales Publishing

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Clear & Transparent Publishing Policies

LEGAL INFORMATION

Terms & Conditions

Please read these terms carefully before accessing our website, placing an order, or using our publishing services.

INTRODUCTION

Welcome to Author Tales Publishing

Welcome to authortalespublishing.com . By accessing this Website or using our services, you agree to the following terms and conditions. If you do not accept these terms, please refrain from using our Website and services.

Please note that if you are under the legal age of consent in your jurisdiction, you are not permitted to use this Website or engage with our services. By placing an order or making a payment, you confirm that you are of legal age and that you have read, understood, and agree to be legally bound by these terms and conditions.

DEFINITIONS

Your Access to and Control Over Information

Website

“Website” refers to the content and pages within authortalespublishing.com.

Customer

“Customer,” “You,” or “Your” refer to the person using this Website or placing an order with authortalespublishing.com.

Company

“Company,” “We,” or “Our” refer to Author Tales Publishing and authortalespublishing.com.

Product

“Product” refers to any services or materials provided by Author Tales Publishing to the Customer.

Order

“Order” means any request for services placed by the Customer with Author Tales Publishing and confirmed by a payment through accepted methods.

OUR SERVICES

Services

When you place an Order and submit a payment, you purchase our services solely for your own use. Please note that all services provided are final and non-refundable, except where a refund is approved according to the Refund Policy below.

We encourage you to carefully review these terms, your selected publishing package, deliverables, payment schedule, and service agreement before placing an order or making a payment on our Website.

Please review your selected package and project scope before submitting payment.

PAYMENTS & CANCELLATIONS

Refund Policy

Our refund policy outlines the specific conditions under which refunds may be considered. By engaging our services, you acknowledge and accept these terms.

CANCELLATION

Change of Mind

If you decide not to proceed with your project after placing an order, you may request a refund within one hour of the order placement. A 25% processing fee will apply to all change-of-mind cancellations.

After this period, refund requests will not be accepted due to the commitment of resources to your project.

Change-of-mind refund requests must be submitted within one hour of placing the order.

PROJECT QUALITY

Unsatisfactory Delivery

Our aim is to meet all agreed-upon project specifications. If the completed work does not meet the documented requirements, we offer the following remedies before considering a refund:

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Unlimited Revisions

We provide unlimited revisions to ensure the final product aligns with your project needs.

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Reassignment or Rewrite

We will reassign your project or rewrite content if necessary to achieve satisfaction.

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Credit for Future Use

If the work remains unsatisfactory, you may reserve an equal number of pages or value in future services.

Should these remedies not resolve the issue, a partial refund may be considered based on mutual agreement and the specific circumstances of the project.

PROJECT TIMELINE

Delayed Delivery

While we prioritize on-time delivery, a refund will be considered only if a delay occurs solely due to our error, documented through at least three attempted communications.

Refunds for late delivery will only be granted if the delay is directly attributable to authortalespublishing.com .

REQUEST PERIOD

Refund Eligibility Period

Refund requests must be submitted within 7 days of the original payment date. Refund requests made after this period will not be considered.

7 Days Maximum refund request period from the original payment date.

EXCLUSIONS

Non-Refundable Situations

Refunds will not be provided under the following circumstances:

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Minor Errors

Small errors, such as typographical or grammatical issues, do not qualify for full refunds. Partial refunds or discounts may be offered for future services as needed.

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Client-Related Delays

Refunds will not be issued for delays or issues resulting from the client’s own actions or lack of communication.

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Technical and Access Issues

The Company, its affiliates, or associates shall not be liable for failure, error, omission, interruption, deletion, defect, delay, computer virus, communication-line failure, theft, destruction, unauthorized access, modification, or use of information available on the Website.

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Third-Party Services

No refunds will be provided for services involving external platforms or third-party services.

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Subjective Quality Concerns

Refunds will not be granted for stylistic concerns if the work is consistent with the agreed project scope.

ACCEPTANCE

Policy Acceptance

By engaging with authortalespublishing.com , you acknowledge and accept the terms and conditions, including the refund policy, as detailed above.

We reserve the right to modify these terms at any time, and we encourage you to review this policy periodically.

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